| What Is The Service Creation Challenge ? |
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| • | Customer
Service Management |
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| • | Feature
Interaction Management |
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| • | Service
Migration Management |
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| • | Persistence
of Call Control Context |
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| • | Service
Call-Back Support |
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| – | Service
Context May Span Multiple Call |
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| Contexts! |
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| • | Mediated
Access Management |
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